Frequently Asked Questions
Where is Hideaway Storage located?
Find Hideaway Storage, LLC has 2 convenient locations:
- 2351 Highway 411, Madisonville, TN 37354
- 199 Commerce St, Sweetwater, TN 37874
What are the office hours?
Madisonville: Monday-Friday from 9 am to 5 pm.
Sweetwater: Monday-Friday from 8 am to 4 pm.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
How do I rent a unit?
You can rent a unit online or use our 24-hour on-site kiosk. Give us a call at (865) 310-0237 if you have additional questions.
What are the access hours?
You have access to your unit 24/7!
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as driver’s license, passport, or state ID.